Frequently Asked Questions
What information do I need before installing a new Air Conditioning Solution?
How can I download relevant documents?
Where can I access articles and case studies?
What other resources are available for ActronAir Products?
What's the difference between a single phase and a three phase system?
How are Ducted systems different from Split systems?
What controls are available on my air conditioner?
Product Selector
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Try our intuitive product selector to find the right
air conditioning solution for your home.
Compatible Products
Space-saving, cost-effective ducted air conditioning.
View ProductProviding powerful performance with complete control for your home.
View ProductIdeal for apartments or single rooms.
View ProductNEXUS TOUCH Controller
The perfect upgrade for ActronAir UltraSlim Ducted Systems.

Connect to Comfort with NEXUS TOUCH.
Designed specifically for ActronAir UltraSlim systems, the ideal solution for homes, apartments or offices where ceiling space is tight, NEXUS TOUCH takes your comfort control to the next level. Intuitive, stylish and capable of precisely managing up to 16 individual zones, the NEXUS TOUCH delivers personalised control wherever it’s needed.
Product Features
Over the air
updates
Precise comfort
control
Service
Reminder
Temperature &
Humidity Sensor
Wi -Fi included

Seamless Integration with UltraSlim
Enjoy modern aesthetics and tailored climate control, all while maximising comfort and convenience, thanks to the NEXUS TOUCH’s sleek, high-resolution touchscreen.
Create your own Comfort Zone
You have the ability to control up to 16 individual zones, ensuring that every space is set to the perfect temperature. NEXUS TOUCH also enables zone personalisation for a set up tailored to each individual’s lifestyle. Enjoy:
- Naming your zones - like “Master Bedroom” or “Living Room”
- Quick and easy adjustment, thanks to the intuitive labelling
- Only conditioning the zones you need to – to drive down costs.

Zone Control
Wireless Zone Sensors
With Wireless Zone Sensors you’ll enjoy the flexibility of being able to place them exactly where you want them, without needing extensive wiring. They monitor and control the temperature levels in specific rooms or zones by communicating wirelessly to the NEXUS TOUCH controller, to deliver the comfort required, easily and efficiently.

Dual Control Convenience
With Dual Control, you can connect up to two NEXUS TOUCH controllers to an UltraSlim Ducted System, making it simple to manage the home’s comfort from multiple locations.
-
Convenient for large spaces
Ideal for family homes, offices, or multi-level buildings -
Improved user experience
Make adjustments from more than just the one location -
Flexible placement
Controllers can be strategically placed where they are needed most
Frequently Asked Questions
What information do I need before installing a new Air Conditioning Solution?
This depends on how old your air conditioner is and if it is still covered by the manufacturer’s warranty.
Your current ducted air conditioner has looked after you for a long time but is now starting to show its age by needing repairs which keep popping up. As you will know repairs can add up over time and a major issue like a compressor or outdoor coil replacement can cost you a considerable amount.
As an example, the cost to replace a compressor in an older air conditioner that operates with R22 refrigerant can be upwards of $3800 or to replace a damaged outdoor coil the cost is approx. $5500.
Remember, you will still be left with an older, less efficient air conditioner and with the possibility of other major repairs soon because of the air conditioner’s age.
Why Upgrade Your Ducted Air Conditioning System?
Upgrading your ducted air conditioning system will bring benefits to your home, comfort, and wallet.
How can I download relevant documents?
Where can I access articles and case studies?
What other resources are available for ActronAir Products?
To help you out we have assembled all brochures and manuals right here for your convenience. If there are any other requests please ask.
What's the difference between a single phase and a three phase system?
When looking into air conditioning, it’s common to come across references to single or three phase power.
This simply refers to the method of power supply used in your home, with single phase air conditioners being suited to single phase power supply, and three phase air conditioners being suited to three phase power supply. As a general rule of thumb, three phase power supply is used on larger capacity systems, but the specifics vary from brand to brand. ActronAir’s comprehensive range of ducted air conditioners includes a wide array of choices for both single and three phase systems to suit houses of all shapes and sizes.
It’s really important to make sure you select an air conditioner that is compatible with your home power supply – rest easy, your ActronAir installer can assist you in making the correct choice as part of their cost and obligation-free consultation with you.
How are Ducted systems different from Split systems?
There are a number of differences between Ducted and Wall Hung Split systems.
A big difference is the amount of heating or cooling they can provide. Typically, Split systems are suited to treating smaller spaces like a single room, whereas Ducted systems are better at treating your entire home. That’s because Ducted systems usually come in bigger sizes than Split systems, allowing them to provide more powerful comfort to bigger areas.
Another obvious difference is how they look. With a Split system the indoor unit is usually mounted on your wall, whereas for the most part Ducted systems are more discrete, with most of the components of the system (like the indoor unit and ducting) installed inside your ceiling space, with the ceiling vents and the wall controls/sensors the only visible parts of the system inside your home.
Another crucial difference is zoning and advanced controls. For true efficiency and comfort, zoning is extremely important, and while Split systems can provide you with some advanced control options, for example mobile control apps like our Easy Connect, they don’t offer you any zoning options.
On the other hand most Ducted systems typically offer a wider range of controls to choose from – learn more about our award winning controls. And importantly, most Ducted systems also provide you with zoning options – thanks to our unique Tru-Zoning, no one does zoning better than ActronAir, with more choice, more inclusions, and smarter performance.
What controls are available on my air conditioner?
When it comes to controlling your comfort, we provide you with the widest range of control products to choose from – you can learn more about our controls range here.
The specific controls available to you will vary depending on which system you choose, with every product page on the website having a dedicated section outlining which control options are available – you can rest assured that regardless of which system you pick, you will have a range of options to choose from.
Product Selector
Unsure what you need for your home?
Try our intuitive product selector to find the right
air conditioning solution for your home.
Set and Forget with 7-Day Scheduling
7-day scheduling allows you to pre-program your UltraSlim system to operate according to specific temperature and time settings for each day of the week. It provides tailored climate control and helps streamline comfort management by automating heating or cooling based on your weekly routine, so you benefit from:
- Convenience and simplicity
- Increased energy efficiency
- Optimised performance.

Voice-control Comfort

Easy Connect App
Keep track of your home’s temperature and system performance, and make quick adjustments from anywhere via the app, ensuring your home stays comfortable and energy efficient.