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      ActronAir is a proudly Australian company recognised for making world-class air conditioners. Our wide range of reliable and energy efficient products includes wall hung splits, multi head units, cassettes, low profile ducted systems, split ducted systems, and packaged units.
      
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Maintenance & Tech Tips

Maintaining your system

How do I clean the air filters on my ducted unit?

What’s the best way to maintain my air conditioner?

What do I do if my air conditioner is leaking refrigerant?

Tech tips for your controller

How do I program zones on my ActronAir LM7 Series controller?

How do I program zones on my ActronAir LM-24 Series Controller?

How do I program zones on my ActronAir LR7/LC7 Series Controller?

How do I set a timer on my ActronAir LR7 Series Controller?

How do I set a timer on my ActronAir WC-02 Series Controller?

How do I configure my ActronAir ESP Plus Series 2 system to the ActronConnect app?

What do I do if I receive an error code on my system?

NEO tech tips

NEO functionality overview

How to enable NEO Wall Glow

How to use NEO countdown timer

How to enable NEO on/off button LED

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How do I program zones on my ActronAir LM-24 Series Controller?

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Register Your Warranty

1Contact Details

2System Information

3Optional Information

Your Details
Name*
First Name Last Name
Address*
Address Suburb State Postcode
Phone*
Email*
Installer Details
Installer Name
Installer Phone
When was your system installed?*
- Within the last 12 months
- 1-5 years ago
- 5+ years ago
- I have the exact date
Installation Date*
Your system may be outside of the warranty period.

Installation Type
Outdoor Serial Number*
Indoor Serial Number
Unsure of how to locate your Model & Serial number?

Why did you purchase your ActronAir system?
- Features
- Brand Reputation
- Australian Designed & Built
- Price
- Promotion
- Installer Recommendation
- Reviews
Comments
This field is for validation purposes and should be left unchanged.

Book A Service

"*" indicates required fields

1Contact Details

2System Information

3Additional Information

I am the*

Please contact your landlord to arrange a service for your system.

Name*

First Name Last Name

Address*

Address Unit, Apt, Suite No. Suburb State Postcode

Phone*

Email*

Business Details

Business Name*

Business Contact*

First Name Last Name

Business Address*

Address Suburb State Postcode

Business Phone*

Business Email*

Site Contact (If applicable)

First Last

Site/Customer Details

Site/Customer Address*

Address Suburb State Postcode

Customer Contact*

First Name Last Name

Customer Phone*

Customer Email*

Evaporator/Indoor Unit Location*

Accessible

Not Accessible

Unsure

Condenser/Outdoor Unit Location*

Ground Level

Rooftop

Unsure

Are roof anchor points or ladder brackets available for safe roof access?*

Yes

No

Are there any site specific access requirements? (e.g. PPE/inductions)

Outdoor Model Number*

Outdoor Serial Number*

Unsure of how to locate your Model & Serial number?

How long have you had your system?

Within the last 12 months

1-5 years ago

5+ years ago

Who installed the system?

Your system may be outside of the warranty period.

Who is carrying out regular servicing on this system?*

Installer/Contractor

ActronAir

Who will be attending to this service call?*

ActronAir

Company requesting service call

Are any parts required?

Yes

No

Delivery Address

Business

Site/Customer

Other

Address

Address

Are you receiving an error code on your controller?*

Yes

No

Please provide the error code that is being displayed*

Please describe any issues you are experiencing*

Please confirm that all your information is correct*

I confirm the above information is accurate.

I confirm that this warranty does not cover non-product / non-manufacturing faults and the company / person who has requested this service call will be charged according to the prevailing rates.*

I confirm that this warranty does not cover non-product / non-manufacturing faults and the company / person who has requested this service call will be charged according to the prevailing rates.

I confirm I have read and understood the Terms & Conditions*

I confirm I have read and understood the Terms & Conditions

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2

3

4

How can we help you today?
- I’d like a quote
- I’d like a service

What would you like a quote for?
- For my home
- For my business

Product I'm interested in:
- Ducted
  Air ConditioningHeat or cool your entire home
- Split System Air
  ConditioningHeat or cool a single room
- Multi Split
  Air ConditioningHeat or cool multiple rooms
- ControlsChoose how to control your system, including touch screens and mobile apps
Which ducted series would you like information on?
- Advance Powerful performance
  with complete control.
- AIRES Revel in quality and comfort all year round performance.
Which control would you like information on?
- NEO Control in style.
  Premium touchscreen & mobile app
  Available on:
  Classic S2 | Advance
- Easy Connect The easy comfort connection.
  Mobile app
  Available on:
  Serene S2 | MultiElite
Have you also considered the following upgrades?
- Easy Connect The easy comfort connection.
  Mobile app
Have you also considered the following upgrades?
- Control in style.
  Premium touchscreen
  & mobile app.
We would like to suggest:
- Advance
- Classic Series 2
We would like to suggest:
- Serene Series 2
- MultiElite

Your Details
Name*
Phone*
Email*
Address*
Address Address Line 2 Suburb State Postcode
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