Frequently Asked Questions
What information do I need before installing a new Air Conditioning Solution?
This depends on how old your air conditioner is and if it is still covered by the manufacturer’s warranty.
Your current ducted air conditioner has looked after you for a long time but is now starting to show its age by needing repairs which keep popping up. As you will know repairs can add up over time and a major issue like a compressor or outdoor coil replacement can cost you a considerable amount.
As an example, the cost to replace a compressor in an older air conditioner that operates with R22 refrigerant can be upwards of $3800 or to replace a damaged outdoor coil the cost is approx. $5500.Â
Remember, you will still be left with an older, less efficient air conditioner and with the possibility of other major repairs soon because of the air conditioner’s age.
Why Upgrade Your Ducted Air Conditioning System?
 Upgrading your ducted air conditioning system will bring benefits to your home, comfort, and wallet.Â
How can I download relevant documents?
Where can I access articles and case studies?
What other resources are available for ActronAir Products?
To help you out we have assembled all brochures and manuals right here for your convenience. If there are any other requests please ask.
What's the difference between a single phase and a three phase system?
When looking into air conditioning, it’s common to come across references to single or three phase power.
This simply refers to the method of power supply used in your home, with single phase air conditioners being suited to single phase power supply, and three phase air conditioners being suited to three phase power supply. As a general rule of thumb, three phase power supply is used on larger capacity systems, but the specifics vary from brand to brand. ActronAir’s comprehensive range of ducted air conditioners includes a wide array of choices for both single and three phase systems to suit houses of all shapes and sizes.
It’s really important to make sure you select an air conditioner that is compatible with your home power supply – rest easy, your ActronAir installer can assist you in making the correct choice as part of their cost and obligation-free consultation with you.
How are Ducted systems different from Split systems?
There are a number of differences between Ducted and Wall Hung Split systems.
A big difference is the amount of heating or cooling they can provide. Typically, Split systems are suited to treating smaller spaces like a single room, whereas Ducted systems are better at treating your entire home. That’s because Ducted systems usually come in bigger sizes than Split systems, allowing them to provide more powerful comfort to bigger areas.
Another obvious difference is how they look. With a Split system the indoor unit is usually mounted on your wall, whereas for the most part Ducted systems are more discrete, with most of the components of the system (like the indoor unit and ducting) installed inside your ceiling space, with the ceiling vents and the wall controls/sensors the only visible parts of the system inside your home.
Another crucial difference is zoning and advanced controls. For true efficiency and comfort, zoning is extremely important, and while Split systems can provide you with some advanced control options, for example mobile control apps like our Easy Connect, they don’t offer you any zoning options.
On the other hand most Ducted systems typically offer a wider range of controls to choose from – learn more about our award winning controls. And importantly, most Ducted systems also provide you with zoning options – thanks to our unique Tru-Zoning, no one does zoning better than ActronAir, with more choice, more inclusions, and smarter performance.
What controls are available on my air conditioner?
When it comes to controlling your comfort, we provide you with the widest range of control products to choose from – you can learn more about our controls range here.
The specific controls available to you will vary depending on which system you choose, with every product page on the website having a dedicated section outlining which control options are available – you can rest assured that regardless of which system you pick, you will have a range of options to choose from.
Product Selector
Unsure what you need for your home?
Try our intuitive product selector to find the right
air conditioning solution for your home.
Serene
Ideal for apartments or single rooms.

Wall-mounted air conditioning for compact homes
Whether you live in an apartment or have a room in your house that needs superior temperature control, ActronAir Serene wall-mounted air conditioner is the one for you. Its sleek design and ultra-efficient performance will ensure you enjoy the perfect temperature indoors, whatever the weather – from heatwaves to cold snaps – is doing outside.
Capacities:Â Â Â Â Â Â Â
1 Phase
2.65kW / 3.50kW / 5.00kW /
6.00kW / 7.20kW / 8.00kW / 9.00kW
Compressor:Â Â Â Â Â
Inverter Rotary
Operating Range:
From -15ºC up to 50ºC
Product Features
3D Airflow
All Star
Performance
Eco Mode
Proximity
Sensor
Density Filter
Self Clean
Technology​
UVC Light​
Technology​
Sleep Mode​
Boost Mode​

Designed with your best interests in mind
Enjoy year-round comfort combined with regular energy savings, smart innovations and the peace of mind of enhanced air quality.
Cost Savings
Serene is designed to deliver maximum comfort and maximum energy efficiency.
Enhanced Air Quality
UVC Light Technology, combined with the self-cleaning function and advanced filtration, helps deliver cleaner, fresher air—making it a great choice for allergy sufferers.
Key Benefits
Control your budget thanks to 7-Star Energy Rating*
The combination of intelligent usage features – including Gear Mode and Eco-Mode – and highly efficient onboard technology means you only use what you need to, when you need it, with no wastage, so your bills feel the benefit, too.
*Energy rating applicable to 2.65kW unit
Cleaner, Healthier Air for you Home.
Enjoy peace of mind with Serene’s built-in UVC Light Technology*, designed to help sterilise the air by neutralising up to 99.8% of staphylococcus albus bacteria. It’s an extra layer of protection that helps provide your family with cleaner, healthier air—cycle after cycle.
* Available only on DS series​ ** Test: 2022FM09815R01E Gmicro Testing Facility​ Detection Centre of Microbiology
Relax - you’re in safe hands
Serene’s Sleep Mode takes care of your comfort while you rest. It slowly adjusts the temperature by 1°C each hour for the first two hours, then keeps it steady for the next 7 hours before turning off on its own. You stay cosy, sleep soundly, and use less energy—all without lifting a finger.
Performance

Designed to save both time and money
Serene comes with time and money-saving features built in as standard. The stylish controls are simple and intuitive to use, and the range of useful modes are all designed to set, forget and enjoy!

ECO+ mode
Eco mode is a setting that limits the performance of the air conditioner. When activated, Serene will maintain the temperature as efficiently as possible for eight hours, reducing energy consumption by up to 65% compared to when in normal mode.*
* 65% savings based on WRC-026CS/WRE-026CSÂ

Intuitive Proximity Sensor
This useful feature can detect human movement. When it senses that there has been no-one in the room for 30 minutes, it will run at a reduced capacity, so you’re not cooling or heating an empty room – and running up your energy bill.

Boost Mode
Sometimes your comfort needs a boost. With Boost Mode, you can make Serene to run at maximum capacity for a set 20-minute period, before switching back to the original setting – so your room can be heated or cooled, in double-quick time!

RC-02
Better control in your hand
Serene comes with a user-friendly controller featuring a large screen and easy-to-read buttons, making everyday operation simple and intuitive.
- White backlight
- Large, easy to read display
- Intelligent eye
- Timer
- Fan mode
- Louvre control
- ECO+/Gear function
- Boost mode


WC-03 Wired Controller
Better control on the wall
The WC-03 wired wall controller makes everyday operation simple with its large screen and easy-to-press buttons for clear, hassle-free use. Plus, with built-in Wi-Fi, you can enjoy the added convenience of app control straight from your smartphone.
- White backlight
- Weekly timer
- Large, easy to read display
- Simple, easy to read buttons
- Onboard sensor
- Built-In WiFi

EasyConnect App
The easy comfort connection
The EasyConnect app is the perfect control companion, making it easier than ever for you to achieve the desired temperature from anywhere.
- ON / OFF Timer
- Fan mode
- Individual louver control
- Turbo Mode
- Sleep Mode
- Follow Me
- Weekly Scheduling
*To use the EasyConnect feature, it is necessary to purchase a Wi-Fi Kit and download the EasyConnect app from either the Apple Store or Google Play. Please note that this is an optional add-on.
* To use the EasyConnect App, connectivity depends on the type of controller you’re using.
* If you have the WC-03 wired controller, no additional hardware is required – simply download the EasyConnect App from the Apple App store or Google Play Store and follow the pairing steps.
* If using the RC-03 wireless controller, you’ll need to purchase a Wi-Fi Kit (WUK-CAC1) separately before pairing with the app.

Now works with Google Home & Alexa
Comfortable and convenient with the sound of your voice.
Transform your home into a smart home with ActronAir’s EasyConnect and the power of Google Home or Amazon Alexa. With just a few simple voice commands, you can control your air conditioning system and enjoy the perfect temperature all year round.
*Google Home and Alexa devices are not sold by ActronAir.
Breathe Easy with Serene
For people suffering from allergies or breathing difficulties, Serene could be a game-changer.
Heart of Gold
The indoor and outdoor coils are coated with gold fin epoxy, which not only protects the system from corrosion and assists in the defrosting process, it is also shown to prevent bacteria from breeding.
Filter out air-borne allergens
Serene’s unique Super Ioniser technology releases positive and negative ions which eliminate odours, smoke, and pollen particles, keeping your air fresh – and above all, healthy.
Frequently Asked Questions
What information do I need before installing a new Air Conditioning Solution?
This depends on how old your air conditioner is and if it is still covered by the manufacturer’s warranty.
Your current ducted air conditioner has looked after you for a long time but is now starting to show its age by needing repairs which keep popping up. As you will know repairs can add up over time and a major issue like a compressor or outdoor coil replacement can cost you a considerable amount.
As an example, the cost to replace a compressor in an older air conditioner that operates with R22 refrigerant can be upwards of $3800 or to replace a damaged outdoor coil the cost is approx. $5500.Â
Remember, you will still be left with an older, less efficient air conditioner and with the possibility of other major repairs soon because of the air conditioner’s age.
Why Upgrade Your Ducted Air Conditioning System?
 Upgrading your ducted air conditioning system will bring benefits to your home, comfort, and wallet.Â
How can I download relevant documents?
Where can I access articles and case studies?
What other resources are available for ActronAir Products?
To help you out we have assembled all brochures and manuals right here for your convenience. If there are any other requests please ask.
What's the difference between a single phase and a three phase system?
When looking into air conditioning, it’s common to come across references to single or three phase power.
This simply refers to the method of power supply used in your home, with single phase air conditioners being suited to single phase power supply, and three phase air conditioners being suited to three phase power supply. As a general rule of thumb, three phase power supply is used on larger capacity systems, but the specifics vary from brand to brand. ActronAir’s comprehensive range of ducted air conditioners includes a wide array of choices for both single and three phase systems to suit houses of all shapes and sizes.
It’s really important to make sure you select an air conditioner that is compatible with your home power supply – rest easy, your ActronAir installer can assist you in making the correct choice as part of their cost and obligation-free consultation with you.
How are Ducted systems different from Split systems?
There are a number of differences between Ducted and Wall Hung Split systems.
A big difference is the amount of heating or cooling they can provide. Typically, Split systems are suited to treating smaller spaces like a single room, whereas Ducted systems are better at treating your entire home. That’s because Ducted systems usually come in bigger sizes than Split systems, allowing them to provide more powerful comfort to bigger areas.
Another obvious difference is how they look. With a Split system the indoor unit is usually mounted on your wall, whereas for the most part Ducted systems are more discrete, with most of the components of the system (like the indoor unit and ducting) installed inside your ceiling space, with the ceiling vents and the wall controls/sensors the only visible parts of the system inside your home.
Another crucial difference is zoning and advanced controls. For true efficiency and comfort, zoning is extremely important, and while Split systems can provide you with some advanced control options, for example mobile control apps like our Easy Connect, they don’t offer you any zoning options.
On the other hand most Ducted systems typically offer a wider range of controls to choose from – learn more about our award winning controls. And importantly, most Ducted systems also provide you with zoning options – thanks to our unique Tru-Zoning, no one does zoning better than ActronAir, with more choice, more inclusions, and smarter performance.
What controls are available on my air conditioner?
When it comes to controlling your comfort, we provide you with the widest range of control products to choose from – you can learn more about our controls range here.
The specific controls available to you will vary depending on which system you choose, with every product page on the website having a dedicated section outlining which control options are available – you can rest assured that regardless of which system you pick, you will have a range of options to choose from.
Product Selector
Unsure what you need for your home?
Try our intuitive product selector to find the right
air conditioning solution for your home.
Explore our Product Range
Explore the full range of ActronAir air-conditioning products.
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View ProductExperience ultimate comfort and convenience with our range of adaptable air conditioning Controls.
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The best analogue control on the market.
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High-performance, energy-efficient solutions, designed for versatility and family comfort.
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